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Is Your Foundation Inspector the Fox Guarding the Hen House?

Fox HenhouseMany Foundation Inspections are Completed by Salespeople

Carl Sagan wrote some excellent rules for the fine art of baloney detection.  Among others are that the facts should be independently verified, and the need to examine the motivations of those making claims.

When called, most foundation repair companies will send out a helical pier salesman, who gets paid a percentage of what they diagnoses and sells. So if they want to “play it safe” they will “err on the side of conservatism “, lining his pocket in the process. What if the problem calls for something he does not sell? Well….. get ready for square pegs in round holes! Translation - they may start offering services or products that DO NOT address the actual issue... all in the name of a sale.

How would you feel if after seeing your Doctor you found out that he really wasn’t an MD but rather a pharmaceutical representative? Especially if every his answer to every problem was one brand of pills. This is the same thing.

What are the motivations of your inspector? If they are getting a percentage of what he diagnoses, they might need to make a big sale to keep their manager off of his back. They might need to pay for his kids braces. They might be on roll for making big sales and want to continue it.

Does this have anything to do with what the actual house conditions really are?  Nope.

Should any of those factors have any influence on what the problem actually is, how bad it is, how big the area is and what the solutions actually need to be? Nope.

But that is the standard and we think Homeowners deserve better.  

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